Updates

• General: Toggles (Yes/No) can now be operated using the Tab and Enter keys, and are included in the Tab order on the screen.

• General: The browser’s ‘Back’ button doesn't work correctly on the Split, Authorise, Check, Confirm and Rejected screens. (RESOLVED)

• Check: You can now use the arrow keys to increase or decrease the Invoice Date, Due Date and Period.

• Check: The standard account is now always taken from the customer/supplier, regardless of whether the journal entry consists of one or more entry lines.

• Recognition: Existing customers and suppliers are now identified more reliably on the basis of their master data.

• Overviews: Navigating through the filters using the Tab key doesn't works reliably. (RESOLVED)

• Account details: ‘Agreements’ tab removed. This will be discontinued with the new general terms and conditions.

• Automatic logout: You will be automatically logged out after 30 minutes of inactivity. One minute beforehand, a countdown timer will appear to warn you.

• Edit user: After sending an activation link or resetting two-factor authentication, the ‘Undo changes’ button appears incorrectly. (RESOLVED)

• Personal settings: Flags have been added to the Language setting.

• Account details: The performance of loading account details has been improved.

• Administration switcher: The administration remains selected after it has been deleted. (RESOLVED)

• Add administration: For integrations with Exact Online, only the first 200 administrations are available to add. (RESOLVED).

• Authorisation and Confirmation overview: The ‘Users’ filter now displays all users with authorisation or confirmation rights, rather than just the first 10.

• Authorisation and Confirmation schedules: The ‘Users’ filter now displays all users with authorisation or confirmation rights, rather than just the first 10.

• Check: Merging entry lines is not applied from the supplier/customer settings when automatic line recognition is disabled. (RESOLVED)

• Reactivating a user sometimes doesn’t work. (RESOLVED)

Last week, we improved the AI recognition in the following areas:

• Suppliers and customers: Once a document from a batch has been processed, supplier and customer recognition for the subsequent documents in the same batch is improved.

• Invoice date: US date formats (MM-DD-YYYY) are now recognised more accurately.

• VAT amount: Reverse charged VAT and zero rates (0%) are now recognised more accurately.

• Check: When you use the keyboard shortcuts ALT + M and ALT + N, the first field in the relation master data becomes active, so you can start typing straight away.

• Check: Dropdown fields and calendars in the booking details are hidden beneath the entry lines when the PDF viewer is opened in a separate window. (RESOLVED)

• Check: The values in ‘From’ and ‘To’ fields are sometimes not visible after a document has been rejected or restored. (RESOLVED)

• Check: When you click the ‘Proposal’ button whilst an existing customer/supplier is selected, the code of that existing customer/supplier remains visible. (RESOLVED)

• Overview | Current administration: The table 'Top 5 - Documents to be confirmed per user' is not visible if, as an Administrator or Owner, you have not assigned the administration to your user. (RESOLVED)

We are constantly working to improve our AI models for invoice and line recognition. Recently, we have improved the recognition of the following fields:

• Amount (excl. VAT)

• VAT

• Total amount

We expect to see further improvements in the recognition of different fields in the near future.

Our knowledge base has been completely revamped, so you can find the right answer to your questions more quickly.

• Articles are now organised more clearly, making it much easier to browse by topic.

• Our smart AI search function suggests relevant solutions.

• We are working on a number of new features that will follow soon:

  • Chat directly with an AI-bot or a member of our team if you’re unable to resolve the issue yourself,

  • Submit a support request straight away, so you no longer need to switch between different channels.

Recently, we have been working hard on a new way of logging in. The login screen has been redesigned and we made the automatic logout after 30 minutes of inactivity smarter.

• The portal and the mobile app now use the same login screen.

• Users working only in the mobile app must now also change their password every 210 days for security reasons. This was previously only the case if you (also) work in the portal.

• After 30 minutes of inactivity in the portal, the user is automatically logged out. Previously, the user was logged out only when an action was performed. Now, the user receives a notification after 30 minutes of inactivity.