Updates

Last week, we improved the AI recognition in the following areas:

• Suppliers and customers: Once a document from a batch has been processed, supplier and customer recognition for the subsequent documents in the same batch is improved.

• Invoice date: US date formats (MM-DD-YYYY) are now recognised more accurately.

• VAT amount: Reverse charged VAT and zero rates (0%) are now recognised more accurately.

• Check: When you use the keyboard shortcuts ALT + M and ALT + N, the first field in the relation master data becomes active, so you can start typing straight away.

• Check: Dropdown fields and calendars in the booking details are hidden beneath the entry lines when the PDF viewer is opened in a separate window. (RESOLVED)

• Check: The values in ‘From’ and ‘To’ fields are sometimes not visible after a document has been rejected or restored. (RESOLVED)

• Check: When you click the ‘Proposal’ button whilst an existing customer/supplier is selected, the code of that existing customer/supplier remains visible. (RESOLVED)

• Overview | Current administration: The table 'Top 5 - Documents to be confirmed per user' is not visible if, as an Administrator or Owner, you have not assigned the administration to your user. (RESOLVED)

We are constantly working to improve our AI models for invoice and line recognition. Recently, we have improved the recognition of the following fields:

• Amount (excl. VAT)

• VAT

• Total amount

We expect to see further improvements in the recognition of different fields in the near future.

Our knowledge base has been completely revamped, so you can find the right answer to your questions more quickly.

• Articles are now organised more clearly, making it much easier to browse by topic.

• Our smart AI search function suggests relevant solutions.

• We are working on a number of new features that will follow soon:

  • Chat directly with an AI-bot or a member of our team if you’re unable to resolve the issue yourself,

  • Submit a support request straight away, so you no longer need to switch between different channels.

Recently, we have been working hard on a new way of logging in. The login screen has been redesigned and we made the automatic logout after 30 minutes of inactivity smarter.

• The portal and the mobile app now use the same login screen.

• Users working only in the mobile app must now also change their password every 210 days for security reasons. This was previously only the case if you (also) work in the portal.

• After 30 minutes of inactivity in the portal, the user is automatically logged out. Previously, the user was logged out only when an action was performed. Now, the user receives a notification after 30 minutes of inactivity.

• General: Updated design of all pop-up windows.

• Check: In the absence of payment conditions, the due date shows ‘Invalid Date’. (RESOLVED)

• Check: In the absence of payment conditions, skipping documents does not work. (RESOLVED)

• Check: Added validation for the maximum number of characters (25) for an invoice number in SnelStart.

• Check: Due date is not recalculated when the invoice date is copied from the PDF. (RESOLVED)

• Split: Documents larger than 100 pages are sometimes not split (RESOLVED).

The mobile app can be downloaded from the App Store and Google Play Store.

• Various bug fixes and performance improvements.

There are several keyboard shortcuts (hotkeys) to use in TriFact365.

• When hotkeys are available in a screen, you can now access them via the question mark (?) in the blue menu.